How To Stop Samsung S5 From Dropping Service

You lot pay hundreds of dollars for the latest smartphone tech only to discover that it'due south not working as expected. We experience your hurting. Life's non fair, but don't give up on your Samsung Galaxy S5 simply all the same. With a piffling tinkering you can probably discover a decent workaround or a solution, in fact, that'due south why we're here. Behold our roundup of common Galaxy S5 problems and the fixes you need to get past them.

Contents

Problems with notifications, text letters, contacts, and more
Problems with overheating, charging, Wi-Fi, Bluetooth, and more
Problems with screen, calls, lag, and more
Problems with water damage, camera, beeping, and more
Problems with Home button, updates, apps crashing, and more

Bug with notifications, text messages, contacts, and more

Trouble: No notifications or music controls on lock screen

A lot of people have been frustrated by their notifications, music controls, and other widgets disappearing from the lock screen after the update to Android 5.0 Lollipop. Thankfully it's easy to get them dorsum over again.

Solution:

Go to Settings > Sound & Notification and tap on When device is locked and and then choose Evidence all notification content or Hide sensitive notification content. If your music controls aren't dorsum directly abroad, and so try restarting the telephone. Unfortunately, the music control notification in Lollipop is scaled downwardly compared to some widgets that you may accept been using, but Google has ditched lock screen widgets in Lollipop.

Issue: Can't download apps "Bereft storage available"

This is a common problem and many people are reporting that they can run across available space in the storage, but the S5 keeps returning this error for updates or when they try to install new apps. The first thing to do is go to Settings and detect Storage listed under Arrangement.

Potential solutions:

If the internal storage is total and the infinite you take is on the microSD carte du jour then you need to move some files. Go to Apps > My Files > Local storage > Device storage and select the files and folders you want to motion by ticking the boxes adjacent to them and so tap the Card icon at the top right and tap Move so choose SD memory card. Find where you desire to put them on the SD card and tap Move hither.
To cease the trouble cropping up as often in the time to come set the SD card as the default for your camera app. Go to Apps > Camera > Settings > Storage and select Memory card. Now photos and videos will go on the memory carte du jour past default.
If you find that the internal storage isn't total and you lot're still getting the error message nigh lack of space then it's time to delete your cache. Plow your S5 off. At present press and concur the Ability, Volume upwardly, and Domicile buttons together. Let get when yous see the Samsung logo with blue recovery text at the top. The Recovery menu will come upwards and y'all can use the Volume downward push to ringlet down and cull wipe cache partition then printing Power to select it. When information technology's done utilise the Volume buttons to highlight reboot system now and Power to select it and when the S5 restarts your problem should be gone.

If you want to know more, you can besides check our guide on how to uninstall Apps in your Andriod.

Glitch: Echo on the speaker

Quite a few people have encountered an abrasive echo on the Galaxy S5 speaker. For some people it's at their stop, for others the repeat is bothering the other caller during a call. There are a few possible problems and solutions hither.

Potential solutions:

The offset thing to do is brand sure it isn't existence caused by your S5 case, then remove it and see if it makes a departure.
Try bravado into the speaker and/or microphone depending what end the problem is on. Ideally utilise compressed air or a soft brush to brand sure there'due south nothing stuck in there.
Go to Settings > Accessibility > Vision and plow Talkback off. If it turns itself back on then go to Settings > Application manager and scroll over to the All tab then discover the Talkback app and tap on it then tap Disable and run into if that helps.
Try using a Bluetooth headset for a telephone call to see if the trouble persists. If it does and so it's probably a network issue. Contact your carrier and encounter what advice they offer.

Problem: Not receiving text messages

Some people have been having trouble receiving text messages on their Milky way S5. There are a couple of things that could be going on here.

Potential solutions:

If your previous phone was an iPhone then you have to deregister iMessage. That link volition take you to the Apple instructions. If you still have your quondam iPhone then information technology's equally like shooting fish in a barrel as turning iMessage off in Settings > Messages. If you don't and then you'll need to enter your number and have Apple send you a code.
Yous should double check that y'all have storage space bachelor in Settings > Storage.
It could be a problem related to the Message center. Open up the Messages app and then tap Settings > Text letters > Message center. Y'all'll accept to bank check with your carrier what the right number is, only it's usually listed on their website.
If yous're using a different SMS app then you could attempt uninstalling it and using the default instead to see if that makes any difference. Alternatively you can cheque by pressing and holding the Ability button and then tap and hold on Power off until you see the Reboot to Rubber Fashion message and then elevator your finger and tap Restart. The S5 should restart and say safe way in the left lesser corner. If it works now then your problem is an app you installed. Y'all can try uninstalling ane past 1 or factory reset and reinstall selectively.
If none of this works then information technology'southward fourth dimension to contact your carrier.

Glitch: Can't delete photos

A lot of people have been annoyed by the fact they are deleting photos in the Gallery app on their Milky way S5, merely they just keep returning.

Solution:

This is likely to be because they're backed upwardly on Google+ via Google'southward Photos app. If you lot start upwards the Photos app and choose a photo you want rid of and then tap the trashcan to delete y'all should get an option to Delete everywhere.
If you lot don't want them backed upwards through Google so yous tin tap Settings at the top right in the Photos app and turn Auto-Backup off. You can also do this in the Google+ app. Alternatively you lot tin go to Settings > Accounts > Google, tap on your business relationship and see a complete listing of everything that is being synced. Roll down and uncheck Google+ Photos. You may also demand to get to Settings > Application manager > Gallery and tap Articulate cache.

Issues: Unfortunately, Contacts has stopped

If you've been getting this pop-upward on your Galaxy S5 pretty often and apparently randomly, then you lot are not lonely. There are a couple of workarounds that have worked for some people, and Samsung has released an update that seemed to fix the consequence for some people.

Workarounds:

Go to Settings > Application manager and gyre down to Google+ so tap Disable. Unfortunately you won't be able to apply Google+, but this has stopped the popular-upwards for some people then it you don't utilise it much or at all anyhow, and so it might be worth trying.

Potential solutions:

Some people report temporary success by going to Settings > Application manager > Contacts and tapping Clear cache.
It might be a good idea to wipe your whole cache partition. Hold downwards the Power button and tap Power off. At present hold downwards Power, Dwelling, and Volume upwardly together. When the S5 vibrates, let go of Ability, only proceed holding downwardly the other two. You should see the Android System Recovery screen and you tin let go of Dwelling and Volume up. Utilise Volume down to highlight wipe cache partition and and then press the Power push to select it. In one case it's done, tap Power to select Reboot organization now.

Problems with overheating, charging, Wi-Fi, Bluetooth, and more

Problem: Overheating

Your Milky way S5 volition go hot if you play a beginning-person shooter for a couple of hours, or you utilize information technology for hours on end in a hot surroundings, but if yous're getting serious overheating without an obvious cause and so information technology's time to attempt a fix. A lot of people have run into overheating issues after the Lollipop update.

Potential solutions:

It's pretty probable that a third-party app is causing the trouble. You can check by holding downward the Power push and and so tap and hold on Ability off until you see Reboot to Safe Mode and then tap Restart. It should say safe fashion in the lower left corner. If the problem is gone and then you know it's existence caused past a third-party app. You can endeavour uninstalling one by 1 to track it downward or go for a factory reset.
Earlier you manufactory reset you may as well try wiping the cache partition. Plough your S5 off and then press and hold the Power, Volume up, and Home buttons together. When you come across the Samsung logo with blueish recovery text at the top, let get. In the Recovery carte yous tin can utilise the Volume downwards button to gyre and highlight wipe cache partition and then press Power to select it. When information technology's washed utilize the Book buttons to highlight reboot organisation now and Power to select it.
If you're using a microSD card then try removing it and run across if the trouble persists. If that solves the trouble then fill-in the information that's on it and reformat the card earlier reinserting it.
Attempt out the Vitamins for Samsung Mobile app and run into if information technology can offer any farther communication.

Problem: Won't charge or charges slowly

A number of owners have reported problems getting their S5 to charge upwards properly. Information technology may be refusing to charge at all, or it might be charging extremely slowly.

Potential solutions:

The kickoff thing to do is make certain that you lot are using the Samsung charger and cablevision that came with the S5. Other chargers may have dissimilar voltage ratings and they won't always work with the S5. Give the telephone a proficient 30 minutes plugged in before yous attempt to turn it on.
Try changing the wall socket and using the cable and charger on a different device to brand sure there are no faults there. Try a different charger and cable with the same rating.
Attempt plugging the S5 into a USB port on your PC or laptop. Comport in listen that it will charge more slowly from a USB port than from the charger plugged into the wall.
Accept a look at the charging port, blow into it or utilize compressed air to make sure there's nothing blocking it.
If it all the same isn't working then yous may have a expressionless bombardment or a cleaved charging port. Contact your retailer, carrier, or Samsung and discover out what your options are. If you're out of warranty so you can try ownership a replacement bombardment, or even supplant the charging port yourself. Here's an iFixit guide, but it's a complex procedure.

Glitch: Touchscreen unresponsive or ghost touches

Some people have found that the touchscreen occasionally glitches and becomes unresponsive or registers ghost touches that they oasis't made. It seems to exist an intermittent issue with no obvious trigger.

Workaround:

Concord downwards the Power fundamental for a few seconds until it vibrates and turns off and and so turn information technology back on. This might temporarily relieve the problem.

Potential solutions:

Information technology may be worth mentioning that the S5 screen is not designed to work underwater, it's a h2o resistant phone, but the touchscreen won't work properly when wet, so if that's when yous meet the glitch and so dry out it off offset.
There'south a take a chance that your example or screen protector is causing the problem. If you're using either and then try removing them and see if that resolves it.
You could check in Settings > Brandish and see if enabling Increment bear on sensitivity
It may be caused by an app or widget that's misbehaving. Yous could try uninstalling apps and testing to encounter if the problem is gone, or you could factory reset and selectively install.
If you've done a factory reset equally a concluding resort and it's happening without any new apps installed so you might have a hardware fault. It's time to go to your retailer, carrier, or Samsung.

Problem: Wi-Fi won't connect or is very boring

Nosotros see a lot of Wi-Fi issues with smartphones and the Milky way S5 is no exception. In that location are loads of possible causes. Make certain that your Wi-Fi is working with some other device earlier you lot begin to work on a Galaxy S5 related solution.

Potential solutions:

Always start by turning your S5 and your router off and on once more. Sometimes that does the flim-flam.
Brand sure that you haven't ready Wi-Fi restrictions related to the ability saving way in Settings > Power saving mode.
Caput into Settings > Wi-Fi and choose your router, then tap Forget and set up the connection again from scratch.
Y'all tin also choose your router in Settings > Wi-Fi and scroll down to tap Edit > Show avant-garde options and try irresolute IP settings to Static.
Take a look in Wi-Fi > Settings > Avant-garde and make sure Keep Wi-Fi on during sleep is set to Always and that Ever allow scanning is checked.
Download the free Wifi Analyzer app and take a wait at how busy your channels are. Too many devices on ane channel can touch on on speeds, so switch to a less crowded aqueduct.
Check MAC filtering on your router and make sure information technology's off or that the S5 is listed (you'll find the S5 MAC address listed in Wi-Fi > Settings > Avant-garde).
Yous could too try updating the firmware on your router.

Consequence: Bluetooth won't connect

A lot of people take run into issues trying to get the Galaxy S5 to connect with their cars and sometimes other devices via Bluetooth. The solution is liable to be slightly different for dissimilar cars and devices, but there are some obvious starting places.

Potential solutions:

Try resetting your Bluetooth motorcar system or device so it forgets all pairings. Do the same thing on the S5 via Settings > Bluetooth. Refer to your car or device transmission or look for instructions online, you may have to enter a pairing fashion to get it to work, sometimes at that place's a button for this. Make sure you read the dialog box that pops up on the Milky way S5 and cheque the box to automatically connect in futurity.
If you're having trouble with it partially working, bank check the profile for your device in Settings > Bluetooth past tapping on the gear icon next to it and make sure that the boxes next to Phone call audio and Media audio are ticked.

Issues: Music stutters over Bluetooth

A few people have been lament that the music stutters when they stream using Bluetooth.

Potential solutions:

Make sure you lot're upward to engagement get-go by going to Settings > About device > Software update because some people have suggested this is a problems in Android and it has been stock-still in a contempo update.
If you're upward to appointment and still suffering then try wiping your cache. Hold downwards the Ability button until you experience a vibration and the S5 turns off. Press and hold Volume up, Dwelling house, and the Power key together. When the S5 vibrates, permit become of Power. When you encounter the Android recovery screen, let get of the other two and use Volume downward to highlight the wipe cache division selection, and then Power to select it.
If you're using the music player then go into the Settings and brand sure Adapt Sound is off.

Problems with screen, calls, lag, and more than

Bug: Screen won't turn on

Quite a few people have been having issues with the Galaxy S5 screen refusing to plough on. The capacitive buttons low-cal up equally expected, merely the screen remains black. This seems to occur at different times for different people, but the mutual issue is that the screen fails to wake up, fifty-fifty though you might be able to hear that the phone is working and feel vibrations. At that place are lots of things you can try to solve this issue.

Workarounds:

To brainstorm with, try turning it off by property down the Power central for at least 7 seconds until you feel a vibration, so let go, and printing the Ability key over again to plow it back on.
If the screen doesn't come back, then try removing the back and taking the battery out. Wait for ten seconds, then put the battery back in, and endeavor turning the S5 on once more.
Some people establish that going to Settings > Device > Lock screen > Additional information and turning it off seemed to help.
A few people accept reported success after disabling the Southward Health app and/or the Smart remote app.

Potential solutions:

Try going to Settings > Accessibility > Vision > Dark screen and make sure this is turned off.
This issue might exist related to your case or encompass. Effort removing it and see if the problem still occurs.
Information technology could be your microSD card that'due south causing the problem. Effort removing information technology for a while and see if that makes a difference.
Information technology's possible an app is causing the problem, so try booting into condom way. Turn the S5 off, then tap the Power fundamental to plow it back on. When you see the Samsung logo printing and agree the Book down key. The S5 should start up and information technology will say Safe way at the bottom correct. If you lot don't have the problem anymore, and so information technology must be an app that'south causing it, you can endeavor uninstalling apps 1 by i to identify the culprit, or do a manufactory reset and exist selective about your reinstall. You can plough Safe mode off again via the notification shade.
Dorsum up your files and go to Settings > Backup and reset > Factory information reset.
If yous're yet having issues, so information technology's time to contact your retailer, carrier, or Samsung and attempt to get a replacement handset.

Trouble: Can't hear caller or can't be heard

Some Galaxy S5 owners accept encountered a problem with the audio during calls. They either can't hear the caller or, more usually, the caller can't hear them.

Workarounds:

Hold down the Power key and tap Restart from the carte that appears. The problem might reoccur.

Potential solutions:

Hold downwards the Power key and select Power off from the carte du jour. Remove the bombardment and SIM card and supercede them, then turn the S5 back on again to see if the problem is gone.
If people are struggling to hear you lot, bank check the microphone. The microphone is a pin pigsty on the bottom of the S5. Blow on information technology or use compressed air to ensure there's zip caught in there.
This might be related to Bluetooth. If you lot accept a Bluetooth accessory that's paired within range of the phone then peradventure it'due south trying to connect. Pull down the notification shade and plough Bluetooth off to check. You might have to become to Settings > Bluetooth and tell it to forget paired devices.
Some people found that wiping the cache partition helped. If y'all want to endeavor it, and so turn the S5 off via the Power key and the Power off choice. Printing and agree Volume up, Domicile, and the Power primal together. When the S5 vibrates, let get of Power. When you see the Android recovery screen, allow go of the other two and use Volume down to highlight the wipe cache sectionalisation option, so Power to select it.

If yous're wondering what happened to the Menu key that used to be bottom left, it has been turned into the Multitasking button now. The problem is that some older apps don't take a menu option on screen and y'all demand that button to admission the settings.

Solution:

All you have to exercise is press and agree the Multitasking button at the bottom left and it will piece of work just similar the old menu key and bring the settings up.

Problem: No Download Booster

In our Galaxy S5 tips article we highlighted the Download Booster feature which allows yous to download files really fast by using Wi-Fi and LTE together. A number of new S5 owners are reporting the characteristic missing in action and that's because AT&T, Verizon, and Sprint have removed it.

Workarounds:

Switch to T-Mobile or U.S. Cellular and you'll find that Download Booster is present and correct.
Keep an eye on XDA Developers for a rooting solution that gets it working again.

Annoyance: Lag or stutter

A casual scan of forums and article comments reveals that lag is the subject field of much fence when it comes to the Galaxy S5. A pregnant number of owners feel that the Galaxy S5 lags when compared to the competition and the blame is generally leveled at Samsung's TouchWiz user interface and bloatware. What we're talking nearly hither is perceived delays when yous load upward or get out an app, when y'all unlock the phone, when you tap the Home button, or perhaps when you're typing.

Workarounds:

Use a different launcher. There are lots of options out there, Nova Launcher is proficient, or you could sideload the Google Now launcher.
It may be the animations that are giving you lot the feeling of lag, and so why not turn them off? Tap and hold on a blank space on your home screen and select Home screen settings > Transition effect > None. Go to Settings > Lock screen > Unlock effect and set up it to None.
You lot can become further in Settings > About device by tapping the Build number 7 times to turn Programmer manner on. Now get to Settings > Developer options > Windows animation scale and gear up it to Animation is off. You tin do the aforementioned thing in Settings > Programmer options > Transition animation calibration and Animator duration scale.
If the delay on the Home push button is annoying y'all, then double tap it to burn up Due south Vox and choose Settings from the carte du jour at the top right then make certain that Open via the home primal is non ticked.
You may want to turn off some background data syncing. You can practice this via Settings > Accounts or within the settings menus of private apps.
To reduce the touch on of bloatware go to Settings > Awarding manager and look at the All tab. Any app you don't desire to use, yous can tap on it and choose Disable, but don't disable or uninstall randomly, make sure that the apps are not something y'all need first (search for a Galaxy S5 bloatware list for your carrier). All disabled apps will be listed in a separate tab, so you can always turn them back on again in the futurity.

Potential solution:

Y'all should definitely try wiping your enshroud partition, particularly if you had an Android update recently. Concord down the Ability button and tap Power off. Now hold down Power, Home, and Volume up When the S5 vibrates, let become of Ability, simply keep holding down the other two. You should see the Android System Recovery screen and you can let become of Home and Volume up. Use Volume down to highlight wipe enshroud partition then press the Ability button to select it. One time it's done, tap Power to select Reboot system now.

Problems with water impairment, camera, beeping, and more

Problem: Water damage

Unfortunately a lot of people read water resistant equally waterproof and at that place'due south definitely a difference. We've seen lots or reports cropping upward about people with h2o damaged Galaxy S5 handsets. That IP67 rating ways that it tin be submerged in h2o upwards to a depth of ane meter for up to 30 minutes. It isn't designed to deal with high pressure water jets, and that could mean the water coming out of your faucet.

Workaround:

Don't deliberately douse your Milky way S5; the feature is a safeguard confronting the dreaded toilet drop, or a sudden downpour.

Potential solutions:

Don't try to turn it on. Open it up and dry it off with a towel as best you lot tin, then place it in a bowl of rice. You can as well discover dry purse kits online, using silica crystals or isopropyl alcohol, simply if you don't already have one, you won't want to wait for delivery, and so rice is a good solution. Resist the temptation to turn the telephone on for as long as possible (at least 24 hours) to requite information technology a adept chance to dry out out.
If you're not bang-up on self-repair yous'll find a lot of services and repair shops out in that location that will get your Galaxy S5 ticking again for a fee. Make certain you choose one that offers a money-back guarantee if they can't fix it.

Annoyance: Tedious camera

Are you finding that the camera takes a long time to focus and capture your photo? The Galaxy S5 should have a snappy shooter, and then this may exist downwards to your camera settings.

Potential solution:

Fire up the camera and tap on the gear icon at the bottom left so turn Motion picture stabilization off. Information technology's designed to improve the quality of low light pictures by extending the shutter speed. If your lighting is adept and so you don't need information technology turned on, as it's only going to boring the photographic camera down.

Bug: Camera failed

Some people are reporting that they get a popular-upwardly when they try to start the photographic camera which says "Alarm: Camera failed" and the photographic camera won't load up at all.

Potential solutions:

Updated on 4-25-2014 by Jeffrey Van Military camp: Samsung has acknowledged the camera bug and advises anyone who suffers from it to call i-888-897-4357. Verizon users can also contact @vzwsupport on Twitter.

You might find that a simple restart does the trick. Hold downward the Ability push and select the Restart option. The problem may return.
Try going to Settings > Awarding director and select the photographic camera app. Tap on Forcefulness stop, Clear cache, and Clear data.
Endeavour clearing the cache sectionalisation. Concur the power button and cull Power off then printing and hold the Volume up key, the Home push button, and the Power button. When the telephone vibrates, release the Power button, but keep belongings the other two. When you meet the Android System Recovery screen yous can let go. Use Book downward to choose wipe cache partition and press Power to select information technology then, when it'southward done, printing Power once more to Reboot System Now.
At that place's a chance that an app is causing the problem. Whatever app that uses camera functions, including flashlight apps, could be the culprit. The fast fashion to check this is to reboot in prophylactic fashion. Concur down the power push and select Power off then hold down the power button to turn information technology on over again and when you see the Samsung screen come up, release the ability button and press and hold the Volume downward fundamental. You'll know it worked if it says Rubber way in the bottom left corner. If the photographic camera works then information technology's definitely a problem with an app you installed. Concord down the ability push button and choose Restart to become back out of Safe manner.
If you're using a microSD card to save photos endeavour removing it, save them elsewhere, and see if that makes a departure.
Back up anything important and try a factory reset via Settings > Fill-in and reset > Factory data reset.
If nothing works then you lot may have a faulty camera and you lot'll need to contact your carrier, retailer, or Samsung virtually a replacement.

Problem: Galaxy S5 keeps beeping

Quite a few people have been getting irritated by the S5 emitting beeping sounds, seemingly at random. In that location is always a reason for the beeps, only information technology's oftentimes not entirely articulate what the reason is. Here are a few things worth checking:

Potential solutions:

If your battery is running low so the Galaxy S5 will beep to inform you. Unfortunately, there's no easy manner (other than charging it up) to turn this beeping off.
Information technology might be the warning to tell y'all that NFC has found another device or card to connect with. This tin can happen if you continue your credit card or NFC tags close to your Galaxy S5. Y'all shouldn't have NFC turned on all the time anyway, then go to Settings > NFC and toggle information technology off.
Take a expect in Settings > Accessibility > Vision and brand sure that Notification reminder is off.
If the problem but occurs during calls, then go to Settings > Phone call > Phone call alerts and brand sure that Minute minder is turned off.
If you have roaming turned on, that could be the source of your beep. Roaming baby-sit will notify yous whenever you utilize voice, data, or messaging services while roaming. Get to Settings > Network connections > More networks > Roaming > Roaming guard and uncheck the boxes.

Issue: Battery life is poor

There have been many complaints almost poor battery life since the S5 was released, but a number of people have noticed a serious downturn since the Android 5.0 Lollipop update. Much depends on how you apply your phone, only in that location are several things you tin can do to make that battery last a bit longer.

Potential solutions:

Endeavor rebooting the phone. Just plough it off and on again.
If y'all're noticing a major drop in battery life later an update then it'south worth starting with a enshroud partition wipe. Turn your S5 off. Now printing and agree the Power, Book upwards, and Abode buttons together. You can let get when you see the Samsung logo and then the Recovery screen. Use Book downwards to highlight wipe enshroud partition and Power to select it. When it's done, utilize the Volume keys to highlight reboot system now and Ability to select it.
If you're however having an outcome, take a look in Settings > Bombardment to encounter if you tin observe an obvious culprit. Is at that place a specific app that draining the power? You tin can confirm that an app is to blame by testing in Safe mode. Plow the S5 off, press and concord Power until you come across the Samsung logo, let go of Power and press and hold Volume downward. Keep holding it until you see Safety mode in the bottom left corner. Now test your phone and come across what the battery life is similar. If information technology's much better, then the trouble is being caused by an app and you simply demand to track it downward.
Try disabling or uninstalling every app or game you don't use.
Some people have suggested that this is being caused by Wi-Fi scanning. You could try switching Smart Network Switch off in Settings > Wi-Fi.
The screen is always the biggest drain on battery so turn Effulgence down and reduce Screen timeout in Settings > Display.
Information technology could exist worth trying a factory reset, merely it will wipe your phone clean, so back up precious files first. If you lot want to attempt it, and so take a await at how to factory reset a Milky way S5. Be careful well-nigh what you restore and install after the factory reset and lookout for issues returning.
You lot could endeavor using the Ability saving or Ultra power saving modes in Settings.
Check out how to extend your smartphone battery life for more than general tips.

Problems with Home push button, updates, apps crashing, and more

Glitch: Dwelling house push button triggers Google

Some people are suffering with a glitch where they press the Dwelling push and instead of going home it brings up Google search.

Potential fixes:

Try turning your S5 off and on again.
If that doesn't work and so pull the bombardment. Press and hold Power. Put the battery back in and turn it on.
If it'due south still happening then effort wiping your cache sectionalisation. Turn your S5 off. At present press and hold the Power, Volume up, and Domicile buttons together. Yous tin can let go when you see the Samsung logo and then the Recovery screen. Use Volume downward to highlight wipe cache partitioning and Power to select it. When information technology's done, use the Volume keys to highlight reboot system now and Power to select it.

Problem: Update won't install

A number of Galaxy S5 owners have run into a problem with installing updates. The update may continually fail, usually with the error message "Install interrupted. The software update could not be installed."

Potential solutions:

This might exist down to the size of the update. Make sure that you have a good Wi-Fi connection when yous try to download it.
Effort using the Samsung Kies software on your computer or laptop and plug your Galaxy S5 in for the update.
If that doesn't piece of work and so you might have to try a factory reset. Take a wait at how to factory reset a Milky way S5 for more on that.

Effect: Background information disabled, Google Play Store needs background data to be enabled.

A few people accept run into an upshot with using the Play Shop where they get a message popping upwardly that says "Groundwork data disabled, Google Play Store needs background data to be enabled."

Potential solutions:

Go to Settings > Power saving > Power saving manner and turn Block background data
How go to Settings > Data usage and make sure that Restrict background information is off.
Take a await in Settings > Application manager and find Google Play Shop on the All tab. Tap Articulate enshroud, Clear information, and Forcefulness terminate. Reboot the phone and the problem should be gone.

Glitch: Apps crashing

If yous discover that apps on your Galaxy S5 are crashing a lot and freezing up or dumping you lot dorsum to the dwelling screen, at that place are a few things y'all can try to sort it out.

Potential solutions:

You should make certain that your apps are fully up to engagement. Open up the Google Play Store, tap Menu (3 horizontal lines) at the top left, then tap My apps, and Update All.
Information technology's also a skilful idea to wipe your cache partitioning, peculiarly if you had an Android update recently. Concord down the Ability button and tap Ability off. Now hold down Ability, Dwelling house, and Volume up When the S5 vibrates, let go of Power, simply keep belongings down the other two. You should see the Android System Recovery screen and you can permit get of Home and Book up. Use Book downwardly to highlight wipe enshroud partition and then press the Power button to select information technology. In one case it's washed, tap Power to select Reboot organisation at present.
If the problem is occurring with a specific app, so it may exist worth uninstalling it completely, via Settings > Application manager, and then installing it fresh from the Play Shop.

Problem: MicroSD carte du jour not working

A lot of people take been having MicroSD card problems with the Galaxy S5. You may be getting the message "SD Carte has been removed unexpectedly," or perhaps some of the files are inaccessible, or they've disappeared. It's too pretty common for MicroSD cards to go corrupted, and y'all might be concerned virtually lost files.

Potential solutions:

Turn your Milky way S5 off past pressing and property the Ability button until the menu pops up and then tapping Power off. Remove the MicroSD card and have a await at the menu itself and the housing. You want to make sure there's no clay or dust on the metal contacts. Utilize a dry out, microfiber cloth to clean information technology, and then endeavour putting information technology dorsum in, and plough your Milky way S5 on over again.
Test your Galaxy S5 with another MicroSD bill of fare, and examination your problematic menu in another device. If your phone won't read cards that are working in other devices, then you know the Galaxy S5 is at fault.
If yous're lucky, it might be an app that'south causing the issue. Attempt turning the S5 off and and then press and hold the Power button, when you see the Samsung logo on screen, release the Ability button and press and hold the Book down Keep holding information technology until the S5 starts upwards and yous should see safe style at the bottom left. If the card works in condom manner then an app is the cause of your problems. Yous'll need to uninstall apps one-by-one and test, or factory reset and install apps selectively. To become out of condom mode simply hold downward the Power button, until the carte du jour pops up, and tap Restart.
If the card has been corrupted, and then y'all might be able to set information technology using Windows. This guide at Android Fundamental Forums is worth trying.
Sometimes you'll need to reformat a bill of fare to get it working again, but comport in listen that reformatting volition wipe any files that are on there. If this is a problem, then you could try some data recovery software or a data recovery service, but they tin can be expensive and there'due south no guarantee they'll work. Read up on reviews and practise some inquiry earlier y'all pick one.

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That's all the Milky way S5 problems we have for now, but we will add more equally they arise. In the concurrently, make sure that scratches and drops aren't a trouble with one of the all-time Galaxy S5 cases, and get a picayune more from your telephone with our Milky way S5 accessories roundup.

Updated on eleven-3-2015 by Simon Loma: Added new solutions for contacts and lag issues, and new issues with apps crashing, and MicroSD carte du jour.

Updated on 7-27-2015 past Simon Hill: Added problems with random beeping, battery life, Home button, installing update, and background data.

Updated on three-27-2015 by Simon Hill: Added problems with missing notifications and music controls, insufficient storage for new apps or updates, echo through speaker, not receiving text messages, contacts stopped working problems, and overheating.

Updated on 10-2-2014 by Simon Hill: Added problem with charging S5, glitch with touchscreen, Wi-Fi connection problem, Bluetooth issue, and music stuttering problems.

Updated on 07-01-2014 by Simon Colina: Updated to add bare screen bug, tin can't hear caller problem, and missing menu button.

Article originally published four-23-2014.

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